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AI: from pilot to production

Build a practical decision brief for adopting AI without confusing a promising demo with a dependable service.

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30 minutes including exercises · 3 lessons · $69 individually · Included with company membership

Free preview: 1. Start with the decision

An AI project should begin with a task someone already needs to complete. Describe the input, the decision or output, the person who uses it, and what happens when it is wrong. “Use AI in support” is too broad. “Draft answers for agents to review against an approved knowledge base” defines a bounded workflow.

Course outline

  1. 1. Start with the decision
  2. 2. Evaluate the difficult cases
  3. 3. Operate with a fallback

Included for member-company employees

Sign in with the email your company administrator invited, then accept the invitation in Employee access. If you own the membership, use the account that paid the dues.

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